My Account

My Account is where you keep your own information up to date. You can edit your profile and your family, change the email and password you log in with, and choose which notifications you get.

Where: Click My Account at the bottom of the menu. On a phone, tap More, then My Account. You can also click your picture or initials at the top right, then My Account Settings.

Who can use this: Roles with Edit access to My Account in Role Management.

The page has three tabs: Profile, Login Details and Notifications.

Update your profile

Your profile is what other members see in the Member Directory.

1. Click the Profile tab.
2. If you see a list of your family, click your own name. On a phone, the list is a drop-down named Select a family member.
3. Change the information you want to update.
4. At the top of the form, click Save.

Under Your Groups you see the member groups you belong to. See Member Groups.

Change your profile picture

1. On the Profile tab, under Profile Picture, click the picture box. If you already have a picture, click Change.
2. Choose a .png or .jpg file that is 2MB or smaller.
3. In the Reframe Your Picture window, adjust the picture.
4. Click Save in that window.
5. At the top of the form, click Save.

• To take the picture away, click Remove.
• If your family has a family picture, you can click Crop from family photo to make your picture from it.

Update your family profile

You see your family list if you are the owner of your family profile and your relationship is Husband or Wife. Other family members see only their own profile. In the list, * marks the husband and the wife.

1. On the Profile tab, click your family's name. It ends with the word Family.
2. Change the Profile Picture, Family Name, Address, Previous church, Anniversary or Comments.
3. Click Save.

• Turn on Update all family members' last names to match if a new Family Name should also change each person's last name.
• Next to Anniversary, turn on Hide Year to show only the month and day.
• The family's name shows in the list only when your family has more than one person.

Add a family member

1. On the Profile tab, click Add family member. On a phone, open the Select a family member list and choose Add family member.
2. Type the First Name and Last Name.
3. Choose the Family Relationship.
4. Choose the Gender.
5. Fill in any other fields you want.
6. Click Save.

Send a family member their own login

A family member can log in with their own email. The person needs an email on their profile first.

1. On the Profile tab, click the family member's name.
2. Next to Send Login Email, click Send.

Project Go Hub sends the person an email with a secure link to create a password and sign in.

Remove a family member

1. On the Profile tab, click the trash can next to the person's name. On a phone, choose the person in the Select a family member list first.
2. In the Delete Member window, click Yes, delete.

This is permanent and you cannot undo it. You cannot remove the only owner of the family profile.

Move a family member out of your family profile

These buttons are at the bottom of a family member's profile. You see them if you own the family profile or you are an admin.

• Make Profile Independent gives the person their own family profile. In the Separate Member Profile window, click Yes, separate. You cannot undo this.
• Transfer to Another Family moves the person to a family that already exists. Search for the family, click it, then click Transfer.

If the person is the last owner of the family profile, you must choose a new family owner first.

Change your login email

1. Click the Login Details tab.
2. Click Email.
3. Type the email you log in with now in Current Email.
4. Type the new email in New Email.
5. Type the new email again in Confirm new Email.
6. Click Update.
7. Follow the message that appears to confirm the change.

When the change is confirmed, you see "Login credentials successfully changed!" and you are logged out. Log in again with the new email.

Change your password

1. Click the Login Details tab.
2. Click Password.
3. Type your password in Current Password.
4. Type the new password in New Password.
5. Type the new password again in Confirm new Password.
6. Click Update.
7. Follow the message that appears to confirm the change.

The new password needs at least 8 characters, one uppercase letter, one lowercase letter and one special character. When the change is confirmed, you see "Login credentials successfully changed!" and you are logged out. Log in again with the new password.

If you forgot your password and cannot log in, see Sign up and log in.

Choose your notifications

1. Click the Notifications tab.
2. Turn each switch on or off.
3. Click Update.

You can open the same settings from the bell at the top of any page. Click the bell, then click the gear. To use push notifications on a phone, see Use Project Go Hub on a phone.

Delete your account

This deletes your information, your family and your data. You cannot undo it.

1. In My Account, click the button with three dots, to the right of the tabs.
2. Click Delete Account.
3. Click Yes, delete.
4. Type your password in Password.
5. Click Confirm.

You are logged out and taken to the log in page.

If something goes wrong